Online Chat
The Court’s new Online Chat has also been developed to make it easier for court users to get needed answers. In this initial phase, the chat feature was only available to limited filers using CM/ECF. The new feature allows these users to engage in online instant messaging with a Court representative to answer case specific questions and obtain links to frequently requested forms, motions, and orders. Online chat is available Monday through Friday from 9:00 am to 4:00 pm, excluding federal holidays and other published Court closures. In 2014, the new feature will be made available to all visitors surfing the Court’s website and to self-represented litigants through the Court’s “Don’t Have an Attorney” page. This service may help parties in remote locations who cannot visit our self-help desks. 